This shipping and minimum order value policy (the “Shipping Policy”) sets out the general terms and conditions regarding shipping and minimum order value of Orders made on the Cannadips EU Website. The terms and conditions included in this Shipping Policy apply in addition to Our Terms of Service, and our Refund Policy. Any capitalized terms defined in the Terms of Service, have the same meaning in this Shipping Policy. For any questions relating to the use of the Website, an Order, this Shipping Policy or Cannadips EU please contact Our team which can be reached on the following email address: [email protected].
We at Cannadips EU work hard to offer you the best conditions for shipping. At the moment We are in a startup phase and it is therefore difficult to negotiate good deals with the major suppliers. We will work towards attaining better shipping rates as our order volume grows.
Cannadips EU currently only ships to the list of specified countries as below:
Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom.
The minimum order value for all orders is €23,85. This means that We will not accept and process orders that have a value of less than €23,85.
WE OFFER THE FOLLOWING TYPES OF SHIPPING:
- Shipping to EU countries: UPS Servicepoint with track and trace €4,95 (no shipping fee for orders exceeding €60).
- Shipping to non EU* countries: Letter parcel by Postnord and its partners or UPS Servicepoint with track and trace € 19,90.
* excluding Norway, where shipment is not eligible.
The package is delivered to the address indicated by you in your Order (if sent by letter parcel) or the closest servicepoint (if sent by UPS). You are responsible to check where the nearest servicepoint for UPS is. When you have placed your Order, the Products are packed the same day and shipped as quickly as possible to you.
We aim to always pack and ship the same day as We receive your order. With Our current partners Postnord and UPS, you will usually receive your parcel within 1-4 business days. During promotions or unexpectedly large demand on any Product, it may, however, take a little longer and we cannot make any guarantees. Please also note that we do not guarantee that any Product is not stopped or delayed in the customs.
Once We receive your order We will send you a confirmation e-mail with information about your order. Please check your order confirmation and make sure that the information is correct. If you have any questions please contact Us immediately. Please save the order confirmation and record your customer number/order number.